Leader-follower transgressions, relationship repair strategies and outcomes: A state-of-the-science review and a way forward.

Časopis: The Leadership Quarterly

Volume, no: 31 , 1

ISSN: 1048-9843

DOI: 10.1016/j.leaqua.2019.101376

Stranice: 1-15

Link: https://doi.org/10.1016/j.leaqua.2019.101376

Apstrakt:
A growing body of literature has focused on transgressions in the workplace and more recently, with respect to leader-follower relationships. Despite the important implications of leader and follower transgressions and relationship repair for work outcomes, there has not been a systematic review that examines the broad spectrum of leader and follower transgressions and most importantly adopts a dynamic relational process perspective. We view transgressions as key events in leader-follower relationships that trigger re-evaluation of the relationship, relationship repair processes and influence work outcomes. The purpose of this review is threefold. First, to provide a state-of-the-science review of the growing literature. Second, to offer a critical analysis of leader and follower transgressions in terms of conceptualization, methodological issues and theoretical underpinnings. Third, to outline a research agenda addressing leader-follower transgressions, relationship repair processes and outcomes based on relationship science.
Ključne reči: Leader transgressions Follower transgressions Relationship repair strategies Apology Forgiveness