Customer Satisfaction

Skup: Encyclopedia of Tourism Management and Marketing

Izdavač: Edward Elgar Publishing

DOI: 10.4337/9781800377486.customer.satisfaction

Stranice: 1-4

Link: https://www.elgaronline.com/view/nlm-book/9781800377479/b-9781800377486.customer.satisfaction.xml

Apstrakt:
Customer Satisfaction
Ključne reči: customer satisfaction, customer needs, satisfaction with performance, satisfaction with purchase, reported satisfaction, quality