Shared Service Centre – Case Study Henkel Gmbh

Izdanje: FINIZ 2017 - Challenges in Modern Corporate Governance

DOI: 10.15308/finiz-2017-18-24

Stranice: 18-24

Apstrakt:
The subject of the research is Shared Service Centre (SSC) established by Henkel GmbH. Henkel GmbH is the leader in SSC, and belongs to the group of companies which has started automatized activities in it. The aim of this article is to emphasize that permanent improvement of business performance with fulfilling customer requests is a precondition for further development of any company. The main hypothesis of the research is that SSC improved profitability of the company. It is tested and confirmed on EBIT margin in % of Henkel GmbH. The case study is based on interviews and presentations of Henkel’s CFOs in the period from 2003 to 2017, and the relevant data announced in annual reports of the company. However, Henkel GmbH will have new challenges with appliance of a new strategy, in order to support their vision to create sustainable value. One of them is to accelerate digitalization, especially in SSC.
Ključne reči: shared service centre, cost, efficiency, optimization, Henkel, finance, CFO.
Priložene datoteke:
  • 18-24 ( veličina: 487,57 KB, broj pregleda: 2363 )
Kategorije objave: Radovi na konferenciji Finiz 2017, Beograd, Srbija Radovi sa konferencija

Preuzimanje citata:

BibTeX format 
@article{article,
  author  = {L. Barjaktarović, N. Stefanović and M. Đukanović}, 
  title   = {Shared Service Centre – Case Study Henkel Gmbh},
  journal = {FINIZ 2017 - Challenges in Modern Corporate Governance},
  year    = 2017,
  pages   = {18-24},
  doi     = {10.15308/finiz-2017-18-24}
}
RefWorks Tagged format 
RT Conference Proceedings
A1 Lidija Barjaktarović
A1 Nikola Stefanović
A1 Miloš Đukanović
T1 Shared Service Centre – Case Study Henkel Gmbh
AD Univerzitet Singidunum, Beograd, Beograd, Srbija
YR 2017
NO doi: 10.15308/finiz-2017-18-24
Unapred formatirani prikaz citata
L. Barjaktarović, N. Stefanović and M. Đukanović, Shared Service Centre – Case Study Henkel Gmbh, Univerzitet Singidunum, Beograd, 2017, doi:10.15308/finiz-2017-18-24