Market trends for tour operators and travel agencies booking channels - preferences of young people in Serbia
Market trends for tour operators and travel agencies booking channels - preferences of young people in Serbia
Autori:
Izdanje: SITCON 2016 - Singidunum International Tourism Conference
DOI: 10.15308/Sitcon-2016-209-214
Oblast: Tourism
Stranice: 209-214
Apstrakt:
ICT technologies have led to significant changes in the tourism and travel
market. This has also triggered the emergence of online travel agencies and
other portals that tourists use for booking tourism and travel related services.
The question imposes as to how these changes affected the traditional distribution
systems of tour operators and travel agencies. In this paper, special
attention is devoted to such trends in Serbia, and the young population (aged
between 15-24 years) was selected as a target group of respondents for the study
conducted herein. The results indicate that traditional distribution systems
for tour operators and travel agencies in Serbia still dominate in most of the
activities of the young population, and especially for booking tourism and
travel services. Based on the research results, the paper presents the statistical
data that show the importance of Internet and traditional distribution systems
in the process of seeking information and booking for the young population.
market. This has also triggered the emergence of online travel agencies and
other portals that tourists use for booking tourism and travel related services.
The question imposes as to how these changes affected the traditional distribution
systems of tour operators and travel agencies. In this paper, special
attention is devoted to such trends in Serbia, and the young population (aged
between 15-24 years) was selected as a target group of respondents for the study
conducted herein. The results indicate that traditional distribution systems
for tour operators and travel agencies in Serbia still dominate in most of the
activities of the young population, and especially for booking tourism and
travel services. Based on the research results, the paper presents the statistical
data that show the importance of Internet and traditional distribution systems
in the process of seeking information and booking for the young population.
Ključne reči: tour operators and travel agencies, young population, traditional distribution, Internet
Priložene datoteke:
- 209-214 ( veličina: 442,48 KB, broj pregleda: 1303 )
Kategorije objave:
Radovi na konferenciji SITCON 2016, Beograd, Serbija
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BibTeX format
@article{article, author = {D. Pavlović, V. Spasić and N. Stanić}, title = {Market trends for tour operators and travel agencies booking channels - preferences of young people in Serbia}, journal = {SITCON 2016 - Singidunum International Tourism Conference}, year = 2016, pages = {209-214}, doi = {10.15308/Sitcon-2016-209-214} }
RT Conference Proceedings A1 Danijel Pavlović A1 Vesna Spasić A1 Nenad Stanić T1 Market trends for tour operators and travel agencies booking channels - preferences of young people in Serbia AD Univerzitet Singidunum, Beograd, Beograd, Srbija YR 2016 NO doi: 10.15308/Sitcon-2016-209-214
D. Pavlović, V. Spasić and N. Stanić, Market trends for tour operators and travel agencies booking channels - preferences of young people in Serbia, Univerzitet Singidunum, Beograd, 2016, doi:10.15308/Sitcon-2016-209-214