Human resources management in hotel industry: the analysis of current practices in Serbia
Human resources management in hotel industry: the analysis of current practices in Serbia
Autori:
Izdanje: SITCON 2016 - Singidunum International Tourism Conference
DOI: 10.15308/Sitcon-2016-174-180
Oblast: Tourism
Stranice: 174-180
Apstrakt:
Human resources management (HRM) in the hotel industry, especially in
large hotel chains, has rapidly developed in the last few decades, by means
of modern HRM assets. Today, a wide range of measures is being used in
HRM, aimed at career development, such as systems of vocational trainings,
rewarding incentives, and the promotion of healthy working environment,
with stress minimization in the workplace. The importance of HRM in the
hotel industry is constantly growing. Hotels have an important role to attract,
engage and maintain top talents, by redefining working environment
and creating stimulating work ambiance. Efficient HR managers also have to
be familiar with constantly changing business practices and tendencies. This
study presents the comparative analysis of HRM practices in Serbia in 2015,
according to the Cranet research, and the HRM practice in the hotel industry,
conducted by the author in 2015, encompassing twenty hotels in Serbia. It also
comprehends the most important cases of practice in hotel chains worldwide.
large hotel chains, has rapidly developed in the last few decades, by means
of modern HRM assets. Today, a wide range of measures is being used in
HRM, aimed at career development, such as systems of vocational trainings,
rewarding incentives, and the promotion of healthy working environment,
with stress minimization in the workplace. The importance of HRM in the
hotel industry is constantly growing. Hotels have an important role to attract,
engage and maintain top talents, by redefining working environment
and creating stimulating work ambiance. Efficient HR managers also have to
be familiar with constantly changing business practices and tendencies. This
study presents the comparative analysis of HRM practices in Serbia in 2015,
according to the Cranet research, and the HRM practice in the hotel industry,
conducted by the author in 2015, encompassing twenty hotels in Serbia. It also
comprehends the most important cases of practice in hotel chains worldwide.
Ključne reči: hotel, HRM, employee, hotel industry
Priložene datoteke:
- 174-180 ( veličina: 1,45 MB, broj pregleda: 6980 )
Kategorije objave:
Radovi na konferenciji SITCON 2016, Beograd, Serbija
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BibTeX format
@article{article,
author = {S. Krstić},
title = {Human resources management in hotel industry: the analysis of current practices in Serbia},
journal = {SITCON 2016 - Singidunum International Tourism Conference},
year = 2016,
pages = {174-180},
doi = {10.15308/Sitcon-2016-174-180}
}
RT Conference Proceedings A1 Svetozar Krstić T1 Human resources management in hotel industry: the analysis of current practices in Serbia AD Univerzitet Singidunum, Beograd, Beograd, Srbija YR 2016 NO doi: 10.15308/Sitcon-2016-174-180
S. Krstić, Human resources management in hotel industry: the analysis of current practices in Serbia, Univerzitet Singidunum, Beograd, 2016, doi:10.15308/Sitcon-2016-174-180