Human resources management in hotel industry: the analysis of current practices in Serbia

Izdanje: SITCON 2016 - Singidunum International Tourism Conference

DOI: 10.15308/Sitcon-2016-174-180

Oblast: Tourism

Stranice: 174-180

Apstrakt:
Human resources management (HRM) in the hotel industry, especially in
large hotel chains, has rapidly developed in the last few decades, by means
of modern HRM assets. Today, a wide range of measures is being used in
HRM, aimed at career development, such as systems of vocational trainings,
rewarding incentives, and the promotion of healthy working environment,
with stress minimization in the workplace. The importance of HRM in the
hotel industry is constantly growing. Hotels have an important role to attract,
engage and maintain top talents, by redefining working environment
and creating stimulating work ambiance. Efficient HR managers also have to
be familiar with constantly changing business practices and tendencies. This
study presents the comparative analysis of HRM practices in Serbia in 2015,
according to the Cranet research, and the HRM practice in the hotel industry,
conducted by the author in 2015, encompassing twenty hotels in Serbia. It also
comprehends the most important cases of practice in hotel chains worldwide.
Ključne reči: hotel, HRM, employee, hotel industry
Priložene datoteke:
  • 174-180 ( veličina: 1,45 MB, broj pregleda: 7056 )

Preuzimanje citata:

BibTeX format
@article{article,
  author  = {S. Krstić}, 
  title   = {Human resources management in hotel industry: the analysis of current practices in Serbia},
  journal = {SITCON 2016 - Singidunum International Tourism Conference},
  year    = 2016,
  pages   = {174-180},
  doi     = {10.15308/Sitcon-2016-174-180}
}
RefWorks Tagged format
RT Conference Proceedings
A1 Svetozar Krstić
T1 Human resources management in hotel industry: the analysis of current practices in Serbia
AD Univerzitet Singidunum, Beograd, Beograd, Srbija
YR 2016
NO doi: 10.15308/Sitcon-2016-174-180
Unapred formatirani prikaz citata
S. Krstić, Human resources management in hotel industry: the analysis of current practices in Serbia, Univerzitet Singidunum, Beograd, 2016, doi:10.15308/Sitcon-2016-174-180